Privacy Policy

Privacy Policy

At Soho Elise, we respect your privacy. This policy explains what information we collect, how we use it, and your rights.

What We Collect

When you shop with us, we collect:

  • Contact information (name, email, shipping address, phone number)
  • Payment information (processed securely by Shopify — we don't store your card details)
  • Browsing data (pages visited, device type, IP address)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Send marketing emails (only if you've opted in — you can unsubscribe anytime)
  • Improve our website and product offerings

Who We Share It With

We share your information only with trusted partners who help us run our business:

  • Shopify (our ecommerce platform)
  • Shipping carriers (to deliver your order)
  • Payment processors (to process transactions securely)

We never sell your personal information to third parties.

Cookies

We use cookies to improve your browsing experience, remember items in your cart, and analyze site traffic. You can disable cookies in your browser settings, but some site features may not work properly.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request deletion of your data
  • Opt out of marketing emails at any time
  • Update or correct your information

To exercise these rights, email us at info@sohoelise.com.

Data Retention

We keep your information for as long as necessary to fulfill orders, provide customer service, and comply with legal obligations. If you request deletion, we'll remove your data unless we're required by law to retain it.

GDPR Compliance

If you're in the EU, you have additional rights under GDPR, including the right to data portability and the right to object to processing. Contact us at info@sohoelise.com for any GDPR-related requests.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

Contact Us

Questions about privacy? Email us at info@sohoelise.com.

Last updated: May 26, 2026